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Privacy policy

This policy explains how we handle your personal information under South Africa's Protection of Personal Information Act (POPIA).

Who we are

MobileInsurance.co.za is a South African device insurance comparison service. We collect your details so that we, and the insurers or authorised intermediaries we work with, can prepare and present quotes for you.

What we collect

Contact details you give us: your name, email address and mobile number.

Device details you give us: category, brand, model and estimated replacement value.

Business details, where you request team cover: company name, team size and any notes.

Technical data collected automatically: the page you submitted from, your browser user agent, and analytics events measured through Google Tag Manager.

Why we process it

To prepare comparison quotes and put you in contact with a suitable insurer or intermediary.

To respond to enquiries, service requests and claims questions.

To measure how our site performs so we can improve it.

Who we share it with

Insurers and authorised intermediaries who can quote on your requirement.

Our lead distribution and CRM processors, who handle the data on our instruction only.

Analytics and hosting providers acting as operators under the POPI Act.

We never sell your personal information for unrelated marketing.

How long we keep it

Quote enquiries are retained for up to 36 months so we can service renewals and honour audit obligations, unless you ask us to delete them sooner.

Your rights

Under the Protection of Personal Information Act you may ask us to confirm what we hold, correct it, delete it, or object to further processing. You may also opt out of marketing at any time.

To exercise any of these rights, email hello@mobileinsurance.co.za.

Cookies and analytics

We use Google Tag Manager to load analytics and conversion measurement tags. These set cookies that help us understand which pages and forms perform well. You can block cookies in your browser settings without losing access to the site.

Questions about this policy? Contact our team.